Service outage on our Account Console, SurfaceBrowser and Public App

Incident Report for SecurityTrails

Resolved

We confirmed that all systems are operational again. Should you have any issues, please contact support@securitytrails.com.
Posted Jan 30, 2020 - 17:47 UTC

Monitoring

This incident has been resolved. Our team is proactively monitoring all the services.
Posted Jan 30, 2020 - 17:28 UTC

Update

Our engineering team is actively working on a permanent fix. We will continue to send additional updates every 60 minutes until the incident is fully resolved.
Posted Jan 30, 2020 - 16:47 UTC

Identified

We are still investigating this issue. We will continue to send additional updates every 60 minutes.
Posted Jan 30, 2020 - 15:35 UTC

Update

We are still investigating this issue. We will continue to send additional updates every 60 minutes.
Posted Jan 30, 2020 - 14:25 UTC

Update

All our services are up and running again. Our engineering team is actively working on a permanent fix.
We will continue to send additional updates every 60 minutes..
Posted Jan 30, 2020 - 13:27 UTC

Investigating

We are currently experiencing a service outage on our Account Console, SurfaceBrowser and public app.

Our engineering team is working to identify the root cause and implement a solution.

We will continue to send additional updates every 60 minutes until the incident is resolved.
Posted Jan 30, 2020 - 13:19 UTC
This incident affected: Website & Public App and SecurityTrails Account Console.